SHIPPING INFORMATION

Last Updated: [Date]

1. PROCESSING TIME
Orders typically ship within 1-3 business days (excluding weekends and holidays). Please allow additional processing time during promotional periods.

2. SHIPPING OPTIONS (U.S.)
• Standard Shipping: 3-7 business days ($8.95 or free on orders over $150)
• Express Shipping: 2-3 business days ($19.95)
• Overnight Shipping: 1 business day ($29.95) – Order by 12PM EST

3. INTERNATIONAL SHIPPING
• Canada/Mexico: 5-10 business days ($25)
• Europe: 7-14 business days ($35)
• Rest of World: 10-21 business days ($45)
Customs fees may apply – customer’s responsibility

4. ORDER TRACKING
• Tracking number emailed upon shipment
• Allow 24 hours for tracking to activate
• Contact carrier directly for delivery inquiries

5. SHIPPING RESTRICTIONS
We cannot ship to:
• PO Boxes
• Freight forwarding companies
• Certain restricted territories

6. SPECIAL CIRCUMSTANCES
• Signature required for orders over $500
• COVID-19 may cause delays
• Severe weather conditions may impact delivery

7. UNDELIVERABLE PACKAGES
Packages may be returned if:
• Address is incorrect
• Unclaimed after multiple delivery attempts
• Customs fees unpaid

8. MANUFACTURING TIME
• Made-to-order items require 5-7 business days before shipping
• Personalized items require 7-10 business days before shipping

FAQ SECTION

Q: Can I change my shipping address?
A: Only if requested before shipment – contact us immediately.

Q: Do you offer same-day shipping?
A: No, we require 1-3 business days to process orders.

Q: What if I’m not home for delivery?
A: Carrier will leave notice with pickup instructions.

Q: How are duties calculated?
A: Fees vary by country – check your local customs regulations.